Policies
Payment
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Shipping
All of my work is made to order. Please allow up to one week for me to make the item for you, before shipping. Wholesale orders can take up to three weeks before shipping, depending on order size.
Shipping is $8.75 for USPS Priority Mail. Sorry, I do not sell outside the U.S.
Please carefully provide the correct address. I cannot be responsible for lost packages.
I will provide tracking to you once the package has shipped.
Exchanges, Refunds
Your satisfaction is guaranteed. If you are not happy with your purchase, I will refund you or provide an exchange. But please let me know within 3 days of receiving your item (evelyn@evelynpelati.com). Once I receive the unused return, I will issue the refund or start the exchange process.
My work is warrantied against defects. This warranty does not cover wear and tear, scratches or obvious abuse.
Wholesale
Wholesale minimum is $200. No minimum reorder requirements. Click for wholesale policies.
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